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Customer Reviews.

service

5

same answer as above, helpful staff to answer questions and advice. My mini was returned serviced and clean inside and out.

10 February 2018

service

5

Lovely helpful staff

09 February 2018

service

2

Answer given above.

08 February 2018

service

5

Always made to feel conforyvake and staff are always friendly and willing to do anything to help

08 February 2018

service

5

THE STAFF ARE EXCELLENT IN PARTICULAR IAN RANKIN

07 February 2018

service

4

The car was not very clean when it came back to me. I expected it to be clean inside and out when I got it back.

07 February 2018

service

5

Good customer care

06 February 2018

service

5

All repairs and services to our car were explained thoroughly beforehand, and attended to swiftly.

06 February 2018

service

5

Always reliable and helpful

06 February 2018

service

5

I had continuous updates and spoke to one person rather than lots of different people

05 February 2018

service

5

Reliable and very helpful

04 February 2018

service

5

Went the extra mile and repaired a fault, that we were unaware off

02 February 2018

service

4

being a former renault customer ,i have always had updates done free of charge when having a service done.so was very shocked when i was told car needed software updates but was going to be charged a further 70 pounds for this .i would have thought u

28 January 2018

service

3.5

Warranty work on sensor

25 January 2018

service

4

I was told my vehicle would be vacuumed however, upon receiving my car back after the service the boot hadn't been cleaned

24 January 2018

service

3.5

Disappointed. Received call asking if we wished to pay for winter check? Had thought this was included in service!Never been charged by other manufacturers when hiring a motorbility vehicle but agreed to pay as could not carry out work personally.

23 January 2018

service

5

Took care of car, quoted for additional work, returned it nice and clean.

23 January 2018

service

4

I have already said above.

22 January 2018

service

5

Self explanatory

21 January 2018

service

5

excellent service, very quick and efficient

18 January 2018

service

5

Swift, friendly, professional advice and service carried out in comfortable surroundings.

18 January 2018

service

5

The service on my car was done quickly and professionally, a problem was highlighted and dealt with there and then. While I waited I was very well looked after.

17 January 2018

service

5

Very efficient service and professionalism

16 January 2018

service

5

Lovely lady talked me through all elements of my MOT including recommendations

16 January 2018

service

5

Almost 100% satisfied, it just so happened that a few days after my service a fault came up on my vehicle so it had to go back in again which was a little but inconvenient but the team did everything they could to get this resolved quickly.

16 January 2018

service

5

Brilliant even cleaned my car!

10 January 2018

service

5

Car finished on time

09 January 2018

sales

5

All the staff were excellent

09 January 2018

sales

5

Just be aware I felt a little bit of pressure when getting to the actual sale. This is not easy for customers and you knew there would be a sale. We got there!

05 January 2018

service

5

The team at Rybrook Stratford are always friendly yet professional. They are accommodating to my needs as a busy customer, and will provide space to work, coffees and even lunch if required!

05 January 2018

sales

5

Excellent service and wonderful staff.

04 January 2018

service

5

Work carried out as specified and efficient

03 January 2018

service

5

Kept informed of how long it will take, courtesy car always offered and car is always clean on pick up

02 January 2018

sales

5

Couldn't fault anything they did for me. Very Helpful people and satisfied my every need!

02 January 2018

sales

4

I am Very Satisfied. The reason for 4 starts and not 5 is because my address was inputted incorrectly and caused me a few issues which I did not really want to deal with.

02 January 2018

sales

5

The sales team were patient, thorough and caring .

02 January 2018

sales

5

4 th mini and they keep getting better

02 January 2018

service

3

They were told of an issue at time of booking, asked for no more info. Despite having a photo of the error message then said the part wasn’t in stock and would need re booking. Also told witha weeks notice no loan car or even lift to shops possible

02 January 2018

sales

5

The team at Mini Rybrook were fantastic great to deal with and such a welcoming experience - thank you so much!

01 January 2018

service

4

Friendly, knowledgable staff.

01 January 2018

sales

5

As above.

01 January 2018

service

5

No problems. All requests dealt with efficiently. My daughter and I were dropped into town and picked up after while MOT done - amazing service! It seemed as though nothing was too much trouble.

31 December 2017

service

5

Everything was completed without any problems

30 December 2017

service

1

Originally booked service with an automatic hire care (my wife can only drive automatic). When I dropped it off there were no automatics available despite making this clear when booking the service.

29 December 2017

service

5

Car was collected, serviced and returned seamlessly

29 December 2017

sales

5

Jes, the sales person & Karl the Manager, couldn't have been more helpful and made the purchase a very pleasurable experience

29 December 2017

service

4.5

Just slightly pricey but we know it’s done right.

29 December 2017

service

4.5

Everything was great except my key wasn’t reset so it still says service due.

27 December 2017

service

4.5

always attentive to the customer

22 December 2017

service

5

As above; Rob is a credit to your organisation and totally trustworthy. He also sorted out some snags immediately with care and concern.