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Customer Reviews.

sales

5

Although 8 miles from our home, the loan was delivered to us and on returning the car we were taken to a point convenient to us.

09 April 2019

service

3.5

Unless the knowledge of those on the service desk is of a high standard, they shouldn't tell the customer when asked what's wrong with the car, that, that's how it should be, when it obviously wasn't, It looks unprofessional.

09 April 2019

sales

5

The team are always professional and friendly, I couldn't fault anything on first ordering the vehicle and on collection.

08 April 2019

sales

5

Car arrived quickly, handover process comprehensive but friendly, hassle free

08 April 2019

sales

5

Good product knowledge and great service

08 April 2019

sales

5

Reliable and responsive service

08 April 2019

sales

5

Cannot fault Luke at mini Rybrook Stratford very patient very helpful very knowledgeable

08 April 2019

service

4

No problems booking and two hundred pounds Cheaper than Sytners bmw

07 April 2019

sales

5

Luke at Rybrook, dealt with my new purchase from the start, he found me a mini and a deal that was excellent. He also dealt with the trade in of my old mini.

06 April 2019

sales

5

Rob, who I dealt with at Stratford on Avon, could not have been more helpful. He was very informative at all times with all aspects of my purchase and always kept me up to date with it's progress.

06 April 2019

service

5

Easy, book online and drop off with minimum paperwork is great. A little bit of a wait but was offered a drink etc

05 April 2019

service

5

Because the service I was given was friendly, informative and efficient, and I was well looked after while I waited for the job to be completed - what more could I ask?!

05 April 2019

sales

5

It flowed from start to finish. They were quick and efficient emailing me with updates on when the car was due nothing was too much trouble!

05 April 2019

sales

5

We were able to buy the car we wanted simply and with no difficulties

02 April 2019

service

5

Excellent service and I was kept informed throughout

02 April 2019

sales

5

Sales team

02 April 2019

service

5

Everyone was very hospitable and informative

02 April 2019

service

5

They look after the customer so well

29 March 2019

service

5

Because they are the best!

29 March 2019

service

5

Rybrook MINI Stratford have been really good with servicing and a warranty claim etc. - if I bought another MINI in the future I would definitely go to them.

28 March 2019

sales

5

All very quick and easy.

28 March 2019

service

5

Very helpful staff & excellent service

26 March 2019

service

4

The staff were very polite and helpful and they organised that I was deiven into town and collected again when car ready. Excellent. Car was washed too!

25 March 2019

service

5

Trustworthy and always guranteened good job.

25 March 2019

service

5

Mot completed efficiently and on time, the showroom staff were friendly and welcoming

25 March 2019

sales

5

Because, I was completely satisfied. Couldn't fault anything. A quick and efficient hand over.

24 March 2019

service

5

Staff attention to detail, while my car was with the mechanics, was to be commended. I was updated on the progress and the time I would have to wait. Offered tea and a quiet space to work from my laptop if required.

21 March 2019

service

5

They looked after me very well and took me home and came and got me when my car was ready

21 March 2019

service

3.5

I drive from Worcester to Stratford to get my car serviced because I know I will get a good service

20 March 2019

service

4

Following on from previous the car was in the service department in December, but within a few days it was back to sending all sorts of messages

19 March 2019

sales

4

Good service and personnel know how from Lewis the salesperson..

19 March 2019

service

1

On arrrival at the site the staff sit around chatting until they decide to open up. The notice board at the door clearly states that service is available from 7am. Why can't they invite you in to sit in the reception area until they are ready?

18 March 2019

sales

4

My wife is delighted with her 3rd Mini purchased from this dealer.

18 March 2019

service

2

I was completely satisfied by all that MINI did, however I was very dissatisfied with the experience of having to deal with Enterprise in Stratford on Avon who were providing my hire car.

16 March 2019

service

5

Good staff good service

16 March 2019

service

5

Service conducted and completed on time by very helpful and professional staff

16 March 2019

service

5

Very helpful and service handled exceptionally well

15 March 2019

service

5

First class Customer service !

13 March 2019

sales

5

Luke did a great job more than he needed to good on him top man

12 March 2019

service

3

TLC hadn't been recorded and was told I didn't have it, yet my sales invoice said otherwise. Car was returned poorly valeted. Amy was very helpful though.

11 March 2019

sales

5

Yes! I loved the personalised video and updates!

11 March 2019

sales

5

Enthusiastic about product very efficient and knowledgeable

11 March 2019

sales

5

Nobody tried to oversell just treated us as adults and gave us clear answers to our questions The offer of a car to test drive for 48 hours proved to be a real clincher in the deal

11 March 2019

service

5

Car is returned washed and valeted

11 March 2019

sales

5

Great customer service.

11 March 2019

service

5

Great customer service

11 March 2019

sales

5

I was so well looked after from start to finish.

11 March 2019

service

5

I brought my car off James who found exactly what I was looking for and went above and beyond to ensure I was happy. James's service was amazing and I would recommend anyone to go and see James. He really is an asset to Mini. Perfect customer service

09 March 2019

sales

5

Brilliant service from James and also the car came much quicker than we thought.

09 March 2019

service

5

Staff were polite and professional.