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Customer Reviews.

service

5

Excellent customer service. Professional, knowledgeable staff.

06 August 2018

service

5

Collected and delivered on time by very professional and polite team

03 August 2018

service

5

Job was completed with no issues and the car was perfectly valeted

27 July 2018

service

5

Found a clip and screw left by the wiper arm went back and told them they said that they did not come off my car but they were not there when i took my car in and it had not been anywhere else. so i guess it must be magic .

26 July 2018

service

5

Everything was done as promised and very efficiently. Feedback was good.

24 July 2018

service

5

Efficient

20 July 2018

service

5

Very efficient process from the reminder prompt text to taking the car to Mini to having a loan car for the day to collecting my car which had been washed and cleaned inside.

19 July 2018

service

3.5

Had too many issues with a 3 yr old car.

17 July 2018

service

5

very flexible on dates to book car in for service/MOT. It's great that I can get a lift after I've dropped off the car. I also love that the car is clean when I pick it up !

11 July 2018

sales

5

Robert was great. Not pushy. I went into the showroom 3 times to see him re the purchase and he was great every time. So friendly, answered all my questions, helped get me the deal I wanted. Would definitely recommend him.

07 July 2018

service

5

Make me feel welcome

06 July 2018

service

5

Car always cleaned following service

05 July 2018

service

5

Quick turnaround

03 July 2018

service

5

booked to have an advanced camera fitted in my mini. we were given a lift to stratford upon avon and called when the fitting was done. we were then given a lift back to mini showroom

28 June 2018

sales

5

They are really helpful

28 June 2018

service

4

Friendly efficient and professional

27 June 2018

sales

5

Always kept informed, tracked progress of order, quick and well done

25 June 2018

service

5

From the initial call to reception, through to service. Professional, bright, cheerful. Respectful.

21 June 2018

service

4

A minor point - but I was surprised to discover, just two days and 50 miles later that an alert for low tyre pressure showed. May, of course, be coincidental.

19 June 2018

service

4

problem fixed, although quite expensive as more problems found that needed dealing with.

18 June 2018

service

5

No issues

18 June 2018

service

5

Always a pleasant experience at Rybrook Straford

15 June 2018

service

5

Helpful friendly staff

14 June 2018

service

5

everything went well, wasnt in garage but assumed work was good and on time

14 June 2018

service

5

Easy and efficient.

13 June 2018

service

5

Fabulous, came out looking like a new car

11 June 2018

service

3.5

The service department failed to follow up a query re the MOT which I phoned in so not completely satisfied.

11 June 2018

service

5

Everything was carried out as discussed. Comfortable seating and good facilities if kept waiting

11 June 2018

service

5

Very helpful & efficient.

10 June 2018

service

5

Work done on time

08 June 2018

service

5

Car returned cleaned inside and out

08 June 2018

service

5

Rybrook Stratford are responsive to their customer needs. They are easy to communicate with and are efficient in what they do.

07 June 2018

service

5

Car was serviced and LED added just as i ask, no questions no quibble

07 June 2018

service

4

Work carried out efficiently

05 June 2018

service

5

Looking out for longevity of relationships, rather than taking the cheapest in-out options

31 May 2018

service

5

Did what was required on time.

31 May 2018

service

5

From taking us into town and picking us up when service was completed, and the car being valeted.

31 May 2018

service

5

It was made so easy and there was plenty of coffee in the waiting area.

30 May 2018

sales

5

We really appreciated the 48hr test drive as it allowed us to live with the car for a couple of days and put it through its paces. It also helped confirm the type of car I was looking for and once ordered, it all went very smoothly

30 May 2018

service

4

Might have been nice to get offered a courtesy car.

30 May 2018

service

5

every was done as promised and slightly quicker than we expected

30 May 2018

sales

5

Luke new his stuff and was a nice guy

29 May 2018

service

5

Booked car in at short noticeI was kept informed of progressI was given a lift into Stratford & collected

29 May 2018

service

5

The staff at Rybrook were friendly and helpful, they finished the MOT and oil leak within the time they told me it would take.

24 May 2018

service

5

Very polite and organised

23 May 2018

service

5

Work was carried out at a high standard and I found the pricing structure competitive.

22 May 2018

service

4.5

Not quite a 5 because it took a few calls to book the car in (phone line busy, service desk busy)

22 May 2018

service

5

1st rate all round.

21 May 2018

service

5

Completed the service as required and fixed a seat trim issue for me at the same time

19 May 2018

service

5

Everything straight forward.