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Customer Reviews.

service

5

Have always received excellent service and care.

09 October 2019

sales

5

Great car, great service and loving driving!

09 October 2019

sales

5

There was a systems problem with DVLA but kept in the loop all day.

09 October 2019

sales

5

The young man who dealt with the purchase and delivery was very helpful and efficient

08 October 2019

sales

5

They are wonderful and stress free

08 October 2019

service

2

Had a recent service check over on a mini charged us a ridiculous fee And couldn't be bothered to top up water and oil levels.

07 October 2019

service

5

Again the service was excellent

07 October 2019

service

5

Completely satisfied

07 October 2019

service

2

Can not find fault after numerous visits

06 October 2019

service

5

Work completed efficiently

06 October 2019

sales

5

Our salesperson, Luke Seaborn, was super helpful and friendly. He kept us informed and guided us through the process very well indeed. We feel Luke went the extra mile for us and did an excellent job all round.

06 October 2019

service

5

Service was accomplished within specified time. I was made to feel at home during my stay.

06 October 2019

service

5

Collected Car was cleaner than it's been all summer

06 October 2019

sales

4

Just one thing they forgot was to check the Apple Car Play which hasn't been loaded to my car during production. Service department are now trying to sort it out but haven't got it to work so far.

04 October 2019

service

5

More than happy

04 October 2019

service

5

As above .

03 October 2019

sales

5

great service

01 October 2019

service

5

we Had brilliant service from Grace and James, nothing was too much trouble

01 October 2019

service

2

I arrived and took a seat, I sat for about 20 minutes and a man came and told me my lift was waiting for me, I hadn't been spoken to by anybody and nobody had taken my car key from me. I was spoken to in anyway and I could have been in any garage.

01 October 2019

service

3.5

Service at Mini Rybrook was good.

30 September 2019

service

5

Staff are very professional, friendly and explain everything that is being done to my car.

29 September 2019

service

5

James Yearsley was knowledgable and understood how important it is to look after the customer.

29 September 2019

service

5

Good quality of work. Efficient.

27 September 2019

sales

5

The friendliness of the whole team at the dealership, especially Daniel and Lewis. Their knowledge and support was brilliant.

27 September 2019

service

5

My car was ready on time with no fuss

27 September 2019

sales

5

Excellent service all round -quick, efficient, charming

26 September 2019

service

5

Everything sorted on time, very efficient

24 September 2019

sales

5

I was delighted with the service I got from Daniel and the team at Rybrook Stratford upon Avon. the whole process from initial enquiry to delivery has been exceptionally good. Please pass on my thanks to them.

20 September 2019

service

4

All was done well...except squeak in rear of car which is still there

19 September 2019

sales

5

Everything was handled very professionally and efficiently from start to finish being a helpful and pleasant experience.

19 September 2019

service

3

When I rang to book my car was informed including the MOT it would cost around £180. However on arriving at the garage I was told that a much bigger service was due and in fact ended up costing £550. More accurate guidance needed

17 September 2019

service

2

Because I was left standing out side Tesco on a very hot day because my lift back did not come luckily a friend came along and took my husband up to Mini to pick up the car lack of communication in the service centre

17 September 2019

service

5

All was simple and easy, no issues.

16 September 2019

service

3

jamie was efficient

16 September 2019

service

5

Good service at the garage

16 September 2019

service

5

Opted to wait whilst the work was done. Constant offers of refreshments and comfortable surroundings meant this wasn't a chore.

16 September 2019

service

5

Did everything they said would be done.

15 September 2019

service

5

Have always been very impressed with service of Rybrook, With previous car and again with this one

14 September 2019

sales

5

Lewis Archer was really helpful and made it an easy process. I am very happy with my new car!

14 September 2019

service

4

Jamie who on the day of the service was very professional and also friendly

14 September 2019

service

5

Always helpful and understanding

13 September 2019

sales

5

Friendly, professional service

11 September 2019

sales

5

Kim and Luke at Rybrook Stratford are very helpful and accomodating. They can't do enough to help.

11 September 2019

service

5

Car gets full check up & mini tells me if there's anything wrong so satisfied when I go away

10 September 2019

service

2

finally found some discs at another dealer - however this was a last minute scramble

09 September 2019

service

4

somehow, my husband's car had been booked in but, he had sold it 2 years previously

08 September 2019

service

3

All saved radio channels were wiped Computer display was changed (this has happened before) I received someone else's vehicle health check (this has happened before) Fob was marked to have a new battery fitted, this wasn't done.

08 September 2019

service

5

Good communication

08 September 2019

service

3

Had a tyre changed following an MOT. When taken to my car the wheel and tyre were covered in the white substance used to ease the tyre on. The service assistant wasn't happy and had the wheel jet washed. All good in the end.

06 September 2019

service

5

Despite not being told about the new mot failure legislation I was able to get back on the road within 24hrs.