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Customer Reviews.

service

5

We were seen straight away offered coffee they even made our dog very welcome

08 January 2019

service

5

very satisfied. thank you.

08 January 2019

service

4

It was the young guy on the weekend was very attentive and explained everything to me and nothing was too much trouble.

04 January 2019

sales

4

I would have given 5 stars but there was a small issue with my new Mini (paint removed from sill when plastic protective strip removed) which is being sorted. So I’m afraid I had to mark you down!

03 January 2019

service

2

As above..waited nearly 45 mins to vacuum out the car when I returned it with glass on dashboard ..should have made it a priority

02 January 2019

service

5

MOT completed while I waited

01 January 2019

service

4

Car valet wasn't perfect but everything else seemed fine

27 December 2018

service

3.5

Fine

27 December 2018

service

4

Overall my service experience was very good. Two points for feedback - my car was washed and vacuumed as stated in the service but this did not include the tyres or alloys. I thought this was strange as they were returned still dirty?

27 December 2018

service

5

Cannot fault the friendly and helpful staff especially my salesman

27 December 2018

sales

5

Luke Seaborne our Sales Executive was superb, courteous and knowledgable about the vehicle. Great job. Thank you.

26 December 2018

service

5

Picked up and dropped off with no challenge. Amazing service

24 December 2018

sales

5

Everything was so well taken care of from the initial enquiry through to how the car was prepared and waiting for us by the entrance. Really pleased with the individuals that dealt with us (Jesica & Karl) who really made the experience enjoyable.

24 December 2018

sales

5

Very good, explained all about the car thoroughly

21 December 2018

service

5

Good communication

21 December 2018

service

4

Still not happy with the tyres

20 December 2018

service

5

Dan, my service coordinator was very helpful, extremely efficient and polite and courteous. He has a sound product knowledge and gave me very professional help and advice.

19 December 2018

sales

5

Very helpful staff

18 December 2018

service

3

Same reasons as originally stated

18 December 2018

sales

5

As I said in the first answer they are reliable and they look good

18 December 2018

service

5

Pleasant and straight forward

18 December 2018

service

5

Good value

18 December 2018

service

5

Everything was carried out to a high standard. work was completed on time.

18 December 2018

service

5

Pleasant straight forward experience

17 December 2018

service

5

Always friendly and efficient

17 December 2018

service

5

Have had good service every time.

16 December 2018

service

5

Efficient and waited while MOT and service was completed

15 December 2018

sales

5

This is down to the personality of the young sales assistant I dealt with (Lewis Archer). He went out of his way to help with sale of my old car, transfer of cherished number plate, and followed up several queries instantly - even emailing on Sunday!

15 December 2018

service

5

Good

15 December 2018

service

5

Polite, helpful all the information was given was correct

15 December 2018

sales

5

Excellent salesman - Robert.

14 December 2018

service

4

Always get a very pleasant reception adn staff normally extremely helpful

14 December 2018

service

4

I opted to wait whilst the service took place and the staff were helpful and friendly and the dealership is a nice environment when waiting a couple of hours

14 December 2018

sales

4

I didn't check the full details on the car I was buying and placed one on order without front fogs. I should have taken just alittle more rtime to understand what I was buying

13 December 2018

service

5

Always have good experience when at mini

13 December 2018

sales

5

No issues at all and my car arrived earlier than expected

13 December 2018

service

5

Again, very friendly and informative service

13 December 2018

service

5

very friendly, good communication, not pushy on sale of additional items needed and accommodating of courtesy car needs

12 December 2018

service

5

Efficient and well organised.

12 December 2018

sales

5

We always got a lovely warm welcome every time when we come over and All of the staff are so friendly .

12 December 2018

sales

5

Pleasant sales experience. Welcoming staff and a coffee.

11 December 2018

service

4

Staff always pleasant service good

11 December 2018

service

5

All the work was completed on the car and cleaned inside and out

11 December 2018

service

5

The whole Rybrook Stratford experience was effortless was beginning to end

10 December 2018

service

2

car bought in July. Told did not need a service until April. (needed in November) Sold with issues of tyre deflation, worn tyres (due to deflation), issues not resolved (have been back once)

10 December 2018

service

5

same as the upper comment

10 December 2018

service

5

Excellent collection & return service

09 December 2018

service

2

Car picked up and no contact number taken and more importantly no vehicle sight check done. Later was told there was a puncture in my offside front tyre. When I drove my car to work that morning there was no warning on the cars electronic system!

07 December 2018

sales

5

Looked after me very well

07 December 2018

service

5

Polite, concerned, efficient