Brakes were checked and replaced same day. Other items were also checked as part of the work done. Tyres checked. Great service giving us peace of mind that the vehicle had been checked over in addition to the works that were required.

Provides me with service I required.

Screen

See above

clearly pointed out what had been done and what would be due in the future re servicing and MOT items

Excellent. Was even offered for my car to collected from my house (which was not necessary). Was stunned that it was even offered. The videos after the service are also top notch

Good customer service and kept me informed

Communication and service was exemplary

Courteous and efficient. My service representative Grace was first class.

Car was serviced, MOT'd and was cleaned inside and out.

The recall was dealt with and car was returned nice and clean

Could not have been a simpler process, plus the young chap who did my service (Dom I believe his name was), did the job expertly and timely.

Professional and friendly staff set out all the information clearly and were very helpful. Excellent customer service - thank you!

Lewis Archer went above and beyond to make sure I got my car on time and delivered to my address after being unable to pick it up from the show room myself.

Welcoming and informative

No issues and handled to my satisfaction

Always very helpful and polite

As stated above

They kept me informed of the process during the service.

No issues and kept fully informed throughout

Grace looked after me very well and the service team did what I asked them to do.

I bought a car recently and I wanted mini to check it to be sure everything was ok.

As above

Friendly staff and excellent, efficient service

I was fully informed of what needed doing and the progress of the job. The video provided of the inspection of the vehicle is a great idea.

Service completed in time scale predicted. Good communication from staff.

Always a very good service from staff. Care taken over cleaning and making car virus safe.

I was kept up to date throughout, the video that was sent over was great and I really appreciated the advice on the exhaust - thanks to Grace for the fantastic service!

I chose to wait for my Mini to be serviced. The waiting room was comfortable but there were no hot drinks available as the machine was out of service. It could have been due to Tier 4 rules, in which case is totally understandable.

Met expectations perfectly

Friendly staff, good service and good COVID precautions

Excellent service,friendly and very helpful.

Fast & efficient very C19 aware & friendly as usual

All went well

My concern was listened to and dealt with immediately.

Very helpful and efficient

Experience was faultless

I took my car into have an MOT with a special look at the rear brakes due to a service light. The brakes were checked but the light came back on on my way home. This was then resolved swiftly, very satisfied.

I got everything I came for. Good customer care.

Great experience from start to finish. Professional and swift service.

Jessica Wan was very helpful and knowledgeable. Lovely lady. Managed to get me the deal I wanted.

Perfect service.

You were flexible in accommodating my need to an MOT on 2 cars, one of which was an Audi.

The sales executive was always very attentive and explained various aspects of the car to me.

They are friendly as always

We were completely satisfied and found the staff very friendly.

Satisfied

Excellent customer service and knowledgeable about the product.

Simple to deal with

The work was done efficiently and on time