Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

5

Hand delivered with excellent handover

04 June 2019

service

3

Firstly being charged for free MOT & then being reimbursed.(As requested upon booking car in for MOT & service.) Requesting a service stamp in book. Not implemented. A revisit was required. Dashboard service display reminder not reset.

03 June 2019

service

5

Nothing to fault and a wonderfully clean car.

03 June 2019

service

5

A phone call to Rybrook & you know you are in competent safe hands. A really trustworthy garage likewise staff. Nothing too much trouble for them.

03 June 2019

service

5

Very efficient including collection and redelivery service. Friendly collection driver that I had met the previous time when the car was serviced

02 June 2019

service

5

I was kept regularly updated with the progress of my new car. Every phone call was answered by friendly helpful staff, and I was made to feel really comfortable and at ease at each visit to the dealership.

02 June 2019

service

1

I have explained that I seldom have a good have a good service from Mini Rybrook but have no choice.

31 May 2019

service

5

very much appreciate the collection and delivery service, and being kept informed

28 May 2019

service

5

Attentive staff, mechanic came out with me to listen to the noise that I was concerned about and it was fixed

28 May 2019

service

5

Polite and efficient

27 May 2019

service

4

MOT passed and a nice valet ??

27 May 2019

service

4

My experience has shown that over the past five years, customer service has been of a high standard.

25 May 2019

service

5

Very efficient service from booking and greeting and explanation of the procedures carried out during the MOT

25 May 2019

service

5

Fast and efficient

24 May 2019

service

5

Brilliant service as usual at Rybrook Stratford upon Avon. Always so attentive.

23 May 2019

service

5

Very helpful staff and MOT completed in time.

22 May 2019

service

5

No pressure and very attentive. Good product knowledge from staff and friendly atmosphere at dealership.

20 May 2019

service

1

Took 3 attempts to get the job done

17 May 2019

service

5

Every one so helpful

17 May 2019

service

5

Efficient, thorough, friendly.

14 May 2019

service

5

I had an on-going problem with rear lights but finally sorted by Simon. Drivers are also such lovely, caring people. Worth their weight in gold.

13 May 2019

service

4

Again good staff very competent in their job roles So Far anyway !!!

08 May 2019

sales

5

Nice place and James was fantastic.

08 May 2019

service

2

I got an unexpected bill for brakes. And I had to pay £10 for the courtesy car insurance! And my preference for a manual courtesy car is not recorded on the system, meaning my original appointment had to be postponed as all were autos

07 May 2019

service

4

No courtesy vehicle available and given I am self employed, it is inconvenient to say the least having to keep taking time out of my work schedule to get the car fixed.

07 May 2019

service

5

Everything requested was done and there was good feedback/ communication during the process

06 May 2019

service

5

Did all that was asked

06 May 2019

service

2.5

30 mins wait to check in my car even-although I arrived at 8am and lots of staff around. Again when picking up the car, 30 min wait. No-one else waiting and the car was ready. I don't have time to wait an hour in the dealer for a 10 min transaction.

06 May 2019

service

5

Self explanatory

06 May 2019

service

3

The website stated new front brakes offer was £99 but on arrival was told it was an error and actual cost was double

06 May 2019

service

4

Technician was really polite and went above and beyond to sort the problem

06 May 2019

service

4

My car was picked up and delivered back to me with no problem by a very nice courteous gentleman who had treats for my dogs

06 May 2019

service

5

As usual the service was excellent.

04 May 2019

service

5

Fab service from staff, they couldn't be anymore helpful; very informative too. My mini was returned in an immaculate condition after its service.

01 May 2019

service

5

Car was booked in for service and a lift into town was organised- which was so kind. Car was serviced within the two hours stated.

29 April 2019

service

5

Appointment on time clean showroom and staff friendly and helpful.

28 April 2019

sales

5

Great team at Rybrook, especially our sales rep Lewis Archer

26 April 2019

service

4

Efficient friendly staff.

25 April 2019

service

2

£500 to check the oil levels and then charge to top up the levels is a rip off I could have done that myself. I don't call that a small service. Then car comes out dirtier than when it went in and the rear bumper has scratch marks down it .

25 April 2019

service

5

Super simple to walk in and sit down with Harrison and grace and the rybrook stratford center had a chat grace booked my car in and Harrison had all the parts ready and waiting for the work hassle free

24 April 2019

service

5

Helpful on timing and pick up request

22 April 2019

sales

5

Jes took time to understand what I want from a car

18 April 2019

sales

5

Salesman was very courteous, Had issues with with the satnav code - kept nee informed and resolved with a new code. Came to my home address to resolve.

17 April 2019

sales

5

The whole team were brilliant in keeping the purchase a secret for our sons birthday

16 April 2019

service

5

Every service and query has been dealt with quickly and efficiently.

15 April 2019

sales

4

Please see comments above about spec. New model significantly pricier than the previous model so it was difficult for the team to maintain the same spec of car for me that I am used to within my budget.

13 April 2019

service

5

Good service

13 April 2019

sales

5

As said previously staff so friendly can answer all my questions and no problem having a 48-hour test drive. Plus a lovely product.. Thank you very much..

13 April 2019

service

5

Fast, efficient and friendly

11 April 2019

sales

5

Jesica was lovely to speak and deal with, personable and eager to help.